1. Check location services.
Make sure your phone's location services are turned on.
2. Review the location permission.
Check that the required location permissions have been granted to NavGo. If your device supports it, turn on precise location.
3. Consider the GPS signal.
Tunnels, indoor car parks, tall buildings and similar environments can affect GPS accuracy.
4. Check battery saver settings.
On some devices, power saving features can limit location updates.
5. Restart the app.
Stop in a safe place and try closing and reopening the app.
If the Problem Continues
Contact our support team with your device model, operating system version and the conditions in which the problem occurs.
Support: info@navgo.co
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