What Should I Do in This Situation?
Follow the traffic signs and official restrictions on the road. Don't enter a road that is prohibited or physically unsuitable for your vehicle. Stop in a safe place. Check the dimensions and weight in your vehicle profile. Try to create another suitable route.
How Do I Report a Wrong Route?
You can send our support team the following information:
- Country and city
- Name or location of the road
- Description of the incorrect guidance
- Relevant technical details of your vehicle
- A screenshot of the map, if possible
Support: info@navgo.co
What Does My Report Help With?
The information you share can help us look into the problem and, where appropriate, improve map or route data.
Safety: Don't break traffic rules or force your vehicle through a dangerous crossing because of navigation guidance.
Need support on this topic?
You can share the relevant details and the situation you are facing with our support team.
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