Why Don't Maps Load or Open Slowly?

If the map loads slowly or doesn't appear at all in NavGo, it may be related to the internet connection, device resources or map data.

1. Check your internet connection.

Make sure your connection is working so online map data can load.

2. Check your downloaded maps.

For offline use, confirm that the required map files are on your device.

3. Check storage space.

Make sure there is enough free space on your phone.

4. Update the app.

Check that you are using the latest version of NavGo.

5. Restart the app.

Try reopening the app to fix temporary loading problems.

If the Problem Continues

Let our support team know which country or region the problem occurs in, your device model and your app version.

Support: info@navgo.co

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You can share the relevant details and the situation you are facing with our support team.

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