Why Is Navigation Slow or Freezing?

If NavGo runs slowly, the map loads late or the navigation screen freezes, it may be related to device performance, connection status or system resources.

1. Update the app.

Make sure you are using the latest version of NavGo from the Google Play Store or the App Store.

2. Restart your device.

Try restarting your phone to fix temporary system problems.

3. Check storage space.

Make sure there is enough free storage space on your device.

4. Check your internet connection.

Slow live traffic and online services may be related to connection quality.

5. Check battery and temperature.

The device overheating or power saving restrictions can affect app performance.

If the Problem Continues

Send the support team your device model, operating system version, NavGo version and what you were doing when the problem occurred.

Support: info@navgo.co

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