Navgo Privacy Policy

Last Updated: April 9, 2026

This Privacy Policy explains how personal data is collected, used, and protected when you use the Navgo mobile application (“App”).

By using the App, you agree to the practices described in this policy.

1. Data Controller

This app is provided by:

Navgo
Address: İdealtepe Mah. Dik Sok. No:13/2, Maltepe / Istanbul / Turkey
Phone: 0850 309 7365
Email: info@navgo.co

2. Data Collected

2.1 Location Data

The app may use your device's location information for:

• Providing navigation services
• Displaying traffic information
• Providing radar and speed limit alerts
• Calculating routes

Location data is used solely to operate app features.

Background Location (BACKGROUND_LOCATION)

Navgo may access your location in the background to provide continuous navigation services.

• This permission is active only when the user starts a route.
• Background location data is used for:
  • Maintaining uninterrupted navigation
  • Route tracking and providing real-time traffic/hazard alerts
  • Continuing navigation even if the app is not active

User Control: Users can disable or limit background location access via device settings. No background location data is collected unless a route is active.

2.2 Usage Data

To improve app performance and development, the following data may be collected:

• App usage statistics
• User interactions
• Device model and operating system
• App performance data

2.3 Identifiers

• Device ID
• Anonymous user ID
• IP address

These data are used for service functionality and security.

2.4 Error and Diagnostic Data

• Crash reports
• Performance data
• Error logs

3. Purpose of Data Use

• Providing navigation services
• Improving app performance
• Ensuring security
• Detecting technical issues
• Enhancing user experience

Navgo uses personal data only for the purposes described in this policy.

4. Third-Party Services

The app may use the following types of third-party services:

• Map and navigation services
• Analytics and performance tools
• Payment systems
• Cloud infrastructure

These providers process only necessary technical data and are subject to their own privacy policies.

5. Data Sharing

Navgo does not share user data with third parties except for:

• Legal obligations
• Requests from official authorities
• Service providers necessary for technical operation

6. Data Security

Navgo implements technical and administrative measures to protect user data. However, transmission over the internet cannot be guaranteed to be 100% secure.

7. Data Retention

Collected data is retained only as long as necessary. Certain data may be kept longer to comply with legal or operational requirements. Location data is processed and stored only to provide navigation services.

8. User Rights

• Access their personal data
• Request correction of their data
• Request deletion of their data
• Object to data processing

To exercise these rights, contact us at info@navgo.co

9. Children's Privacy

Navgo app is not intended for individuals under 18 years old. Personal data is not knowingly collected from children.

10. Policy Changes

This Privacy Policy may be updated periodically. The updated version will be published in the app or on the website.

11. Contact

For questions regarding this privacy policy:
Email: info@navgo.co
Phone: 0850 309 7365