Account and Support

How Do I Contact the NavGo Support Team?

You can contact our support team about technical problems you encounter while using NavGo, account matters, subscriptions or questions about the app.

NavGo Support1 min read

Contact Details

  1. Email: info@navgo.co
  2. Website: https://navgo.co

What Information Should I Include in a Support Request?

To help us look into your problem more easily, we recommend including the following:

  1. A short description of the problem
  2. Phone model
  3. Android or iOS version
  4. NavGo app version
  5. The date the problem occurred
  6. A screenshot, if available

What Can I Get Support With?

You can contact us about account access, subscriptions, payments, navigation, radar alerts, map problems and other technical matters.

Security: Don't share sensitive information such as passwords, bank card details or verification codes in your support requests.

Need support on this topic?

You can share the relevant details and the situation you are facing with our support team.

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